Cloud OSS BSS Market Size, Share, Growth by 2030

The cloud OSS BSS sector is projected to expand from US$ 19,249.82 million in 2022 to US$ 55,733.74 million by 2030, reflecting a compound annual growth rate (CAGR) of 14.2% during the period from 2022 to 2030.

Cloud technology is significantly transforming the telecommunications landscape by enabling telecom companies to lower their operational and administrative expenses. It facilitates seamless communication and collaboration through content delivery networks. Moreover, cloud service providers allow telecom operators to concentrate on core business functions rather than being bogged down by server maintenance, IT issues, or updates. The advent of cloud technology has broadened the global reach of the telecommunications sector. Platforms utilizing cloud delivery models enable the provision of IT and communication services across various networks, including both fixed and mobile, ensuring worldwide accessibility. These platforms are compatible with a range of end-user devices, such as personal computers, smartphones, and televisions.

Furthermore, cloud technology supports a diverse array of communication services, encompassing audio and video calls, conference calls, broadcasting, and messaging. It also enhances the quality of network services, including Virtual Private Networks (VPNs) and L4-L7 connections, thereby guaranteeing secure, high-performance services with exceptional quality. By leveraging cloud technology, the telecommunications industry can offer services at lower costs, thanks to the virtualization of software and efficient provisioning. This technology also provides a highly scalable and adaptable infrastructure, optimizing the use of flexible resources such as storage, IT, servers, and networks. Consequently, the integration of cloud technology within the telecom sector is becoming a prominent trend in the cloud OSS BSS market.

Operational Support Systems (OSS) solutions are instrumental in delivering comprehensive services and managing resources, which enhances service agility and operational efficiency through automation. They facilitate zero-touch orchestration for both traditional and digital services, including Software-Defined Networking (SDN), Network Functions Virtualization (NFV), the Internet of Things (IoT), cloud computing, and 5G, while automating operations across complex hybrid environments. OSS solutions empower service providers to accelerate service delivery, improve operational agility, and reduce overall operational costs. As a result, OSS are increasingly adopted for managing enterprise operations, driving growth in the cloud OSS BSS market.

The demand for public cloud services is surging within the cloud OSS BSS market and is anticipated to continue this upward trajectory throughout the forecast period. Additionally, businesses are increasingly opting to deploy public cloud solutions through third-party cloud service providers (CSPs) to oversee applications and data management within their infrastructures. Leading market players persist in offering OSS and BSS solutions to effectively manage and monitor business operations. The public cloud significantly lowers the total cost of ownership and server maintenance. Both individuals and organizations are drawn to public cloud infrastructures due to their scalability and the reduced management burden on internal IT teams. These factors collectively contribute to the growth of the cloud OSS BSS market, particularly in the public cloud deployment segment.

The cloud OSS BSS market is categorized based on solutions, deployment models, enterprise sizes, industries, and geographical regions. In terms of solutions, the market is divided into Business Support Systems (BSS) and Operations Support Systems (OSS). The BSS segment is further divided into billing and revenue management, product management, customer management, and other related areas. The OSS segment is categorized into network management and orchestration, resource management, analytics and assurance, and service design and fulfillment. Regarding deployment models, the cloud OSS BSS market is classified into public cloud, private cloud, and hybrid cloud. By enterprise size, the market is segmented into small and medium enterprises (SMEs) and large enterprises. The industry segmentation includes IT and telecom, banking, financial services and insurance (BFSI), media and entertainment, healthcare, and others.

Geographically, the cloud OSS BSS market is divided into North America (including the US and Canada), Europe (covering Germany, the UK, France, and the rest of Europe), Asia Pacific (including India, China, and the rest of APAC), and the Rest of the World (RoW), which encompasses the Middle East and Africa (MEA) and South America (SAM).

The overall cloud OSS BSS market insights have been derived from both primary and secondary research methodologies. Extensive secondary research has been conducted utilizing both internal and external sources to gather qualitative and quantitative data regarding the market. This process aids in forming a comprehensive overview and forecast of the market across all segments. Additionally, numerous primary interviews have been carried out with industry stakeholders to validate the data and gain deeper analytical insights. Participants in this research include industry experts such as vice presidents, business development managers, market intelligence managers, national sales managers, external consultants, valuation experts, research analysts, and key opinion leaders specializing in the cloud OSS BSS market.