Delivery Management Software Market Size, Trends and Growth Analysis by 2027

The delivery management software sector was valued at approximately US$ 1,594.3 million in 2019 and is anticipated to grow to US$ 4,011.8 million by 2027, reflecting a compound annual growth rate (CAGR) of 12.7% from 2019 to 2027.

This software is utilized across various industries to monitor shipments and facilitate the efficient delivery of products to consumers. The implementation of cutting-edge delivery management software allows businesses to enhance customer satisfaction, optimize asset utilization, and minimize fuel consumption. With the rise of digital technologies globally, organizations are increasingly incorporating advanced automated solutions into their operations to boost productivity and improve overall business performance. The integration of technologies such as Big Data analytics and artificial intelligence (AI) enables real-time vehicle tracking, reduces administrative burdens, and maximizes vehicle usage, thereby providing accurate delivery updates. The surge in investments in delivery management software, coupled with the growing adoption of cloud technologies, is propelling the expansion of the global delivery management software market.

The market is segmented by end users, which include restaurant delivery, logistics, courier services, and others. In 2019, the restaurant delivery segment led the market and is projected to experience the highest CAGR during the forecast period. The increase in smartphone usage has significantly boosted restaurant delivery services worldwide. Additionally, the growing number of smartphone users correlates with a rise in online shopping and food delivery requests. Delivery management software serves as a practical solution, allowing consumers to bypass long lines and minimize wait times for their food orders.

Geographically, the global delivery management software market is divided into North America, Europe, Asia Pacific, South America, and the Middle East and Africa. In 2019, the Asia Pacific region held the largest market share, followed by North America and Europe. Companies are investing in software to enhance their operational efficiency. Within the Asia Pacific region, India and China are emerging as some of the fastest-growing e-commerce markets. Consumers in these countries show a strong preference for online shopping, and the increasing internet penetration is further supporting this trend, transforming various aspects of e-commerce. The right mix of technology and logistics solutions has enabled e-commerce businesses to reach customers in rural areas effectively.

Key players in the global delivery management software market include Bringg, Deliforce Technologies Private Limited, Fareye (Roboticwares Pvt Ltd), Getswift Limited, Jungleworks, Loginext Solutions Private Limited, Mobisoft Infotech LLC, Shipox Inc., Workwave LLC, and Zippiykind (Snappylead LLC).

Impact of the COVID-19 Pandemic on the Delivery Management Software Market

The COVID-19 pandemic, which originated in Wuhan, China, in December 2019, has rapidly spread worldwide, severely impacting countries such as China, Italy, Iran, Spain, South Korea, France, Germany, and the United States, as of March 2020. The pandemic has disrupted economies and industries globally, leading to lockdowns, travel restrictions, and business closures. Consequently, the overall market downturn due to COVID-19 has hindered the growth of the delivery management software market, resulting in factory shutdowns, supply chain disruptions, and a weakened global economy.

The overall size of the global delivery management software market has been determined through a combination of primary and secondary research methods. The research process began with extensive secondary research utilizing both internal and external sources to gather qualitative and quantitative data related to the market. Additionally, numerous primary interviews were conducted with industry participants and experts to validate the findings and gain deeper analytical insights. Participants typically include industry professionals such as Vice Presidents, business development managers, market intelligence managers, and national sales managers, as well as external consultants like valuation experts, research analysts, and key opinion leaders specializing in delivery management software.