Work Instruction Software Market Size, Trends and Growth Analysis by 2027

The global market for work instruction software was valued at approximately US$ 416.00 million in 2019 and is projected to grow to US$ 1468.41 million by 2027, reflecting a compound annual growth rate (CAGR) of 17.4% from 2020 to 2027.

Work instruction software, often referred to as visual or interactive work instructions software, enables users to create and distribute detailed, step-by-step instructions for various business processes. Unlike knowledge management software, which typically offers a repository for bullet-point facts or information, work instruction solutions allow for the development of comprehensive guides that include tips, images, and videos tailored to specific tasks. This type of software is particularly beneficial in sectors such as manufacturing, oil and gas, and field services. Many providers of work instruction software also offer specialized add-ons or solutions designed to cater to the unique requirements of different industries.

The work instruction software market is categorized based on deployment type and organization size. In terms of deployment, the market is divided into on-premise and cloud solutions. When considering organization size, the market is segmented into small and medium-sized enterprises (SMEs) and large enterprises. Geographically, the market is divided into regions including North America, Europe, Asia Pacific (APAC), The Middle East and Africa (MEA), and South America (SAM).

According to the latest report from the World Health Organization (WHO), countries such as the United States, Spain, Italy, France, Germany, United Kingdom, Russia, Turkey, Brazil, Iran, and China have been significantly impacted by the COVID-19 pandemic. The outbreak, which originated in Wuhan, China, in December 2019, has rapidly spread worldwide, leading to severe disruptions across various industries and a substantial downturn in the global economy in 2020.

The pandemic has particularly affected SMEs, as many have faced temporary closures and lockdowns. The shutdown of factories, travel restrictions, trade limitations, and border closures aimed at controlling the virus have severely disrupted business operations, especially in manufacturing sectors where work instruction software is predominantly utilized for training employees on machinery operation. Consequently, the widespread closure of manufacturing facilities in both developed and developing countries is anticipated to negatively influence the growth of the work instruction software market.

The overall size of the global work instruction software market has been determined through a combination of primary and secondary research methods. The research process began with extensive secondary research, utilizing both internal and external sources to gather qualitative and quantitative data relevant to the market. This approach also aids in providing an overview and forecast for the work instruction software market across all segments. Additionally, numerous primary interviews have been conducted with industry stakeholders and experts to validate the findings and gain deeper analytical insights. Participants in these interviews typically include industry professionals such as Vice Presidents, business development managers, market intelligence managers, and national sales managers, as well as external consultants like valuation experts, research analysts, and key opinion leaders specializing in the work instruction software sector.

Several prominent players in the global work instruction software market are highlighted in this study, including DOZUKI, EFLEX SYSTEMS, HEXAGON AB, LIFECYCLE TECHNOLOGY LIMITED, LIVEPRO KNOWLEDGE MANAGEMENT, OPTIMAL ELECTRONICS CORPORATION, SWIPEGUIDE, SCREENSTEPS, VISUAL KNOWLEDGE SHARE, and ZAPTIC.