Non-Emergency Medical Transportation Market to exceed US$ 15,579.98 million by 2028

    Published on 11-May-2023
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    Report : Non-Emergency Medical Transportation Market Forecast to 2028 - COVID-19 Impact and Global Analysis By Service Type (Private Pay Patient Transportation, Insurance Backed Patient Transportation, Courier Services, and Other Services) and Application (Dialysis, Routine Doctor Visits, Mental Health Related Appointments, Rehabilitation, and Others)

    Increasing Need for NEMT Services Among Geriatric and Physically Challenged Patient Population to Drive Global Non-Emergency Medical Transportation Market during 2022-2028

    According to our latest study on "Non-Emergency Medical Transportation Market Forecast to 2028 - COVID-19 Impact and Global Analysis - by Service Type and Application," the market was valued at US$ 8,658.87 million in 2021 and is projected to reach US$ 15,579.98 million by 2028; it is estimated to grow at a CAGR of 9.0% from 2022 to 2028. Increasing need for NEMT services among geriatric and physically challenged patient population and rising prevalence of chronic ailments propel the market growth. However, frauds related to data collection and oversight challenges hamper the market growth.

    Patients who require transportation to and from medical facilities for regular check-ups and appointments utilize non-emergency medical transportation (NEMT) facility. Service providers are equipped to transport riders in wheelchairs, stretchers, or other special needs. NEMT services are generally provided by booking through transportation brokers via specialized software, which locates available transport providers and schedules the appropriate trip after the brokerage has verified eligibility for them to ride based on funding rules.

    About 5.8 million Americans miss or delay their healthcare appointments due to the lack of transportation facilities. According to a study published in the American Journal of Public Health in 2019, ~16,000 individuals in the US miss their doctor’s appointments every day due to this reason, and several individuals have chronic conditions that can cause adverse effect on their health. A 2019 survey by Kaiser Permanente found that one-third of Americans frequently or occasionally experience stress due to transportation. 

    Since 1965, Medicaid has had a NEMT benefit, and people covered by Medicaid are provided with transportation services as an essential benefit. Nearly 75 million individuals were enrolled in Medicaid till 2019. The KFF Medicaid Budget Survey anticipated 8.2% increase in healthcare membership in the US in 2021, which was mostly driven by the COVID-19 outbreak crisis and a high unemployment rate. The need for NEMT services grows owing to the rise in healthcare enrolment and eligibility. 

    The shared mobility segment has undergone proliferation and normalization in recent years. According to a Pew Research Center survey, ~36% of Americans used some form of ride-hailing service in 2018. Most of the NEMT services are delivered through NEMT brokers or managed care organizations (MCOs). In many states, the brokers or MCOs receive a per capita payment to manage the NEMT, whereas NEMT is delivered on a fee-for-service basis through local service providers a few states. The Children’s Health Insurance Program (CHIP) provides health coverage to eligible children through Medicaid and separate CHIP programs. CHIP is administered by states as per federal requirements, and it is funded jointly by state governments and the federal government. Thus, due to an increase in such government initiatives, the need for NEMT is rising, thereby boosting the market growth. 

    Also, the availability of non-emergency medical transportation (NEMT) offers transportation to receive non-emergency medical appointments (e.g., medical follow-ups, having a prescription filled) on time, access to prescription medications, and facilitating participation in therapy-related sessions. NEMT is cost-effective and cost-saving for preventive care and the treatment of many chronic conditions, including asthma, chronic obstructive pulmonary disease, diabetes, kidney disease, heart disease, hypertension, and mental health, among older adults. Medicaid subsidized NEMT has numerous implications for health, life quality, and medical costs for older adults. It serves over 7 million Medicaid enrollers across the US, and most of them are older adults who use NEMT to access services, such as dialysis, behavioural health care, specialist visits, and physical therapy. Therefore, increase in aging population propel the demand for transportation services, which bolsters the non-emergency medical transportation market.

    ABC Non-Emergency Medical Transportation, LLC; MTM, Inc.; AMR; Xpress Transportation; CJ Medical Transportation; Southeastrans; ModivCare; Crothall Healthcare; Elite Medical Transport; Acadian Ambulance Service; ERS Transition Ltd.; Global Rescue Ltd; London Medical Transportation System; FirstGroup, plc; Transdev; Ride Health; Roundtrip; Medical Answering Services, LLC; One Call; and Kinetik are among the leading companies operating in the non-emergency medical transportation market.

    Based on service type, the non-emergency medical transportation market is segmented into private pay patient transportation, insurance backed patient transportation, courier services, and others. Based on application, the market is segmented into dialysis, routine doctor visits, mental health related appointments, rehabilitation, and others. By geography, the non-emergency medical transportation market is segmented into North America (the US, Canada, and Mexico), Europe (the UK, Germany, France, Italy, Spain, the Netherlands, and the Rest of Europe), Asia Pacific (China, Japan, India, Australia, South Korea, and the Rest of Asia Pacific), the Middle East & Africa (the UAE, Saudi Arabia, Africa, and the Rest of the Middle East & Africa), and South & Central America (Brazil, Argentina, and the Rest of South & Central America).

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