The conversational computing solutions that comprise of speech recognition, speech synthesis, multi-faceted machine learning, natural language understanding, and neural networks are used in business processes that comprise multi-turn conversations in management of customer queries, generating insurance quotes, and answering claims inquiries from healthcare. The conversational computing platform is progressively being adopted for automated conversational techniques.
MARKET DYNAMICS
The increasing use of customer service support by several companies on their mobile application or website is the major factor expected to drive the conversational computing solutions market growth. Moreover, The advancements in artificial intelligence and machine learning technologies are anticipated to boost the growth rate for this conversational computing solutions market.
MARKET SCOPE
The "Global Conversational Computing Platform Market Analysis to 2028" is a specialized and in-depth study of the conversational computing platform market with a special focus on the global market trend analysis. The report aims to provide an overview of conversational computing platform market with detailed market segmentation by component, deployment type, technology, application, vertical. The global conversational computing platform market is expected to witness high growth during the forecast period. The report provides key statistics on the market status of the leading conversational computing platform market players and offers key trends and opportunities in the conversational computing platform market.
MARKET SEGMENTATION
The global conversational computing platform market is segmented on the basis of component, deployment type, technology, application, vertical. On the basis of component, the market is segmented as solution, services. On the basis of deployment type, the market is segmented as on-premise, cloud. On the basis of technology, the market is segmented as natural language processing, machine learning and deep learning, automated speech recognition. On the basis of application, the market is segmented as personal assistance, branding and advertisement, data privacy and compliance, customer engagement and retention, customer support, others. On the basis of vertical, the market is segmented as retail and ecommerce, BFSI, telecom, entertainment and media, travel and hospitality, others.
REGIONAL FRAMEWORK
The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides overview and forecast of the global conversational computing platform market based on various segments. It also provides market size and forecast estimates from year 2020 to 2028 with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South America. The conversational computing platform market by each region is later sub-segmented by respective countries and segments. The report covers analysis and forecast of 18 countries globally along with current trend and opportunities prevailing in the region.
The report analyzes factors affecting conversational computing platform market from both demand and supply side and further evaluates market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA and South America after evaluating political, economic, social and technological factors effecting the conversational computing platform market in these regions.
MARKET PLAYERS
The reports cover key developments in the conversational computing platform market as organic and inorganic growth strategies. Various companies are focusing on organic growth strategies such as product launches, product approvals and others such as patents and events. Inorganic growth strategies activities witnessed in the market were acquisitions, and partnership & collaborations. These activities have paved way for expansion of business and customer base of market players. The market players from conversational computing platform market are anticipated to lucrative growth opportunities in the future with the rising demand for conversational computing platform market. Below mentioned is the list of few companies engaged in the conversational computing platform market.
The report also includes the profiles of key conversational computing platform market companies along with their SWOT analysis and market strategies. In addition, the report focuses on leading industry players with information such as company profiles, components and services offered, financial information of last 3 years, key development in past five years.
- Accenture
- Amazon Web Services, Inc.
- Artificial Solutions
- Cognigy GmbH
- Cognizant
- Conversica, Inc.
- IBM Corporation
- Microsoft
- Oracle
The Insight Partner's dedicated research and analysis team consist of experienced professionals with advanced statistical expertise and offer various customization options in the existing study.