Emergency Medical Software Market Research Report and Outlook by 2028

The emergency medical software sector is anticipated to achieve a valuation of US$ 2,313.20 million by 2028, rising from US$ 1,144.91 million in 2021. This growth represents a compound annual growth rate (CAGR) of 10.6% from 2021 to 2028.

This report outlines the prevailing trends and the factors propelling the growth of the emergency medical software market. The expansion of this market is primarily driven by increasing healthcare expenditures, a heightened demand for software solutions, and the necessity for swift and high-quality medical care. Nonetheless, the shortage of skilled professionals poses a challenge to market growth.

Healthcare spending is expected to rise, influenced by an aging population, improved lifestyles, and increasing disposable incomes. Notably, healthcare expenditure per capita is significantly higher for individuals aged 60 and above compared to those aged 15 to 30. The global geriatric population is growing at an unprecedented pace, leading to increased life expectancy and a higher prevalence of various health issues, both physical and mental. As healthcare spending rises in low- and middle-income nations, it helps to mitigate challenges related to accessibility and affordability. Enhanced healthcare spending has improved access to emergency services and encouraged providers of emergency medical software to invest in research, development, and innovation. According to a report by the WHO in 2020, global healthcare expenditure surged from 2000 to 2019, reaching US$ 8.3 trillion, which constitutes 10% of the global GDP. This trend is a significant driver of the emergency medical software market's growth in the upcoming years.

The global emergency medical software market is categorized by product types, including early warning & vulnerability alert systems (EWVAS), EMS computer-aided dispatch (CAD) systems, incident response software, ambulance management software, and others. In 2021, the incident response software segment commanded the largest market share and is projected to exhibit the highest CAGR during the forecast period. The market is also segmented by delivery mode into on-premise and software-as-a-service (SaaS) models. The on-premise segment held a larger share in 2021, but the SaaS segment is expected to grow at a faster rate from 2021 to 2028. Furthermore, the market is divided by platform into Windows, Android, iOS, and others, with the Windows segment holding the largest share in 2021 and anticipated to grow at the highest CAGR. Lastly, the end-user segmentation includes commercial entities, state and city agencies, municipal organizations, and others, with the commercial segment leading in market share in 2021 and expected to grow significantly.

The COVID-19 pandemic has resulted in both a public health and economic crisis, impacting a substantial portion of the global population since early 2020. The demand for emergency medical services and software surged due to the high incidence of COVID-19 cases. Various studies indicated a record number of emergency medical service (EMS) activations during 2020 and 2021, with a notable increase in cardiac arrest activations. The involvement of first responders and EMS personnel in the care of COVID-19 patients heightened the need for robust technological solutions.

Companies in the emergency medical software market have adopted various organic and inorganic growth strategies. Many focus on organic growth through product launches and approvals, while inorganic strategies include acquisitions, collaborations, and partnerships. These strategies have enabled market players to expand their operations, enhance their market presence, and contribute to the overall growth of the emergency medical software market. Additionally, acquisitions and partnerships have strengthened customer bases and broadened product portfolios. Significant developments by key players include:

• January 2022: CentralSquare Technologies announced that Paragould, Arkansas, selected CentralSquare's 911 Pro to replace Motorola Vesta for its emergency dispatch needs, providing dispatchers with user-friendly software applications and essential tools to enhance service delivery.


• October 2020: EMIS Health launched Symphony 3.0, an emergency care software system designed to support same-day emergency care (SDEC).


• November 2021: Trapeze Emergency Services partnered with Ortivus to deliver solutions encompassing all aspects of patient care information, known as Integrated Patient Care Records (iPCR), which significantly reduced paramedic workloads and improved service efficiency.

Key primary and secondary sources utilized in the preparation of this report include the National Center for Health Statistics (part of the U.S. Department of Health & Human Services), the Centers for Disease Control and Prevention (CDC), and Emergency Medical Teams (EMTs), which collaborate with the World Health Organization.